Support Center
Frequently Asked Questions
Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.
Dowll is your all-in-one document toolkit designed to help you convert, compress, edit, merge, split, and manage your files securely. Our mission is to provide fast, reliable, and simple online tools for all your document processing needs without requiring complex software.
Dowll supports a wide variety of formats including PDFs, Microsoft Office documents (Word, Excel, PowerPoint), and numerous image formats (JPG, PNG, WebP, GIF, TIFF, and more).
Not at all! Dowll is a completely web-based platform. You can access and use all our document processing tools directly from your browser on any device.
Yes, many core document tools are available for free without requiring registration.
Absolutely. All files are processed securely using bank-level encryption and are automatically removed from our servers immediately after processing.
Guest users can upload files up to 50MB. Pro users enjoy significantly larger upload limits of up to 2GB per file.
No, you can easily merge PDFs without an account. Creating a free account, however, gives you access to your conversion history.
We use 256-bit SSL encryption to ensure that your data is completely secure during transit and processing.
Yes! The Dowll platform is fully responsive and optimized for mobile devices, allowing you to convert, compress, and edit documents seamlessly on the go from your smartphone or tablet.
Still have questions?
Our support team is ready to help you with any specific queries.
